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This is the biggest mistake companies make when they professionalise

Boards in the corporate world are currently undergoing a change. When recruiting for directors, there is a new emphasis on finding people with geopolitical expertise, tech backgrounds and knowledge of ESG and sustainability. This is different from the past, when the most important qualification for a director was usually their financial track record. Traditionally, boards […]

How Amazon decides whether its products are viable

Here’s something new I’ve learned… When Amazon decides which products or services to develop, it follows a process it calls “Working Backwards”. The idea is that before they go develop something new, they picture the moment of the launch. Their marketing department drafts a press release announcing their new product. The details include the (as-yet […]

Why you can’t expect your accountant to be proactive

Imagine ordering a take-out meal… …And when it arrives, getting upset because the chef didn’t use your preferred recipe, did not call you up to find out how spicy you like your food, and didn’t provide the nutritional information you’d prefer to see for the dish. It wouldn’t make any sense, would it? A take-out […]

The devil’s in the details. So are the opportunities

One year, we had a new client who wanted us to work out in a lot more detail which parts of his business were profitable over the past 12 months, and which weren’t. It was a wonderful idea, because you need to understand where the profit lies in your business in order to grow faster. […]

Genius ideas for your business – from an unexpected source

In the early 1990s, an employee of Swan Vesta, the matches company, told his bosses that he could save the organisation millions each year. Initially, they laughed at him. But he persisted, and was eventually granted a few minutes with the Board. His proposal? Instead of using the sandpaper strike on both sides of the […]

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